Overview
Customer Support Specialist Jobs in Kolkata, West Bengal, India at TP
Title: Customer Support Specialist
Company: TP
Location: Kolkata, West Bengal, India
Designation – Customer Service Executive
Qualification – HSC / Graduate Freshers – Can also apply
Shifts – Rotational shifts (Including Night Shifts)
(Shifts Window- Between 4pm to 10am – Any 9 hours Shift)
5 days working with 2 rotational week offs
Location – Kolkata
Immediate Joiners Preferred
Roles & Responsibilities:
– Handle customer queries through chat and voice (international clients).
– Deliver accurate information and ensure customer satisfaction.
– Troubleshoot and escalate issues when required.
– Maintain high-quality service standards in all interactions.
– Follow process guidelines and meet performance metrics
(Domain Knowledge – BPO Voice/Non-Voice/ Customer Service)
Communication – Very Good Communication
Contact: HR Riya
Email: [email protected]
Number: 8108799936