Overview
Customer Support Specialist Jobs in Greater London, England, United Kingdom at Digmarit Ltd
Title: Customer Support Specialist
Company: Digmarit Ltd
Location: Greater London, England, United Kingdom
We are looking for a Customer Support Specialist to join an international project.
This is a remote position; however, candidates must be based in London (and nearby cities) United Kingdom.
Key Responsibilities:
- Respond to customer inquiries via live chat, email, phone, or social media platforms
- Provide accurate, valid, and complete information using appropriate methods and tools
- Resolve product or service-related issues by clarifying customer complaints and offering effective solutions
- Maintain a deep understanding of the company's products, services, and policies
- Collaborate with team members and other departments to ensure efficient issue resolution
Requirements:
- English proficiency – B2 level or higher
- Fluent in Hindi (spoken and written)
- Strong attention to detail, resilience, and ability to multitask
- Confident Excel skills; experience with customer support tools and reporting systems is a plus
What We Offer:
- Full-time, fully remote position
- Learning & development opportunities, including knowledge sharing, career consultations, and personalized growth plans
- Salary: £700 per month
Shift Information:
- 11-hour shifts
- 1-hour break included
- Rotating shifts (working hours may vary)
If you are ready to work in an international environment, we’d love to hear from you.
