Overview
Customer Support Specialist – Medical Jobs in Toronto, Canada at TP
Position: Customer Support Specialist I – Medical
Exciting opportunity as a Customer Support Specialist I at Teleperformance, working in our Toronto office. This hybrid role focuses on delivering outstanding customer service in the medical sector while processing orders efficiently.
As a Customer Support Specialist I at Teleperformance, you will support dental offices by ensuring accurate order processing and providing exceptional customer relations. This full-time position requires strong communication skills and a detail-oriented mindset to manage customer inquiries across multiple channels effectively.
Key Responsibilities:
• Build and nurture relationships with dental offices
• Process customer orders and manage workflows
• Address product FAQs and provide basic guidance
• Handle payments and assist with billing inquiries
• Maintain accurate CRM documentation of interactions
Requirements:
• High school diploma or equivalent; post-secondary preferred
• 1–2+ years in customer service or contact center roles
• Strong verbal and written communication skills
• Basic proficiency in CRM systems and Office Suite
• Attention to detail in high-volume tasks
Utilize your customer service expertise to enhance experiences in the healthcare sector at Teleperformance.
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Title: Customer Support Specialist – Medical
Company: TP
Location: Toronto, Canada
Category: