Overview
Dental Patient Support Specialist Jobs in Lahore, Punjab, Pakistan at Accelerec Ltd.
Title: Dental Patient Support Specialist
Company: Accelerec Ltd.
Location: Lahore, Punjab, Pakistan
We are seeking a dedicated and experienced Dental Patient Support Specialist to join our reputable dental practice in Lahore, Pakistan. This is a permanent, onsite position offering a fantastic opportunity to contribute to exceptional patient care and the efficient operations of our clinic. If you are passionate about helping people and have a knack for administrative tasks within a dental setting, we encourage you to apply.
Key Responsibilities
- Greet and assist patients in a friendly and professional manner, both in person and over the phone.
- Manage patient appointments, ensuring efficient scheduling and minimal wait times.
- Conduct patient verification processes, confirming insurance details and eligibility for services.
- Process dental billing and claims, ensuring accuracy and timely submission to insurance providers.
- Maintain accurate and organized patient records, adhering to all privacy and confidentiality regulations.
- Address patient inquiries and concerns with empathy and provide clear, concise information.
- Collaborate effectively with the dental team to ensure a seamless patient experience.
Required Qualifications
- Minimum of 2 years of experience in a patient support or administrative role within the dental industry.
- Proven experience with dental billing processes and insurance verification.
- Excellent English communication skills, both written and verbal.
- Strong understanding of patient support principles and best practices.
- Proficiency in using dental practice management software (specific software proficiency can be a preferred qualification if not explicitly stated).
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Preferred Qualifications
- Additional certifications in dental administration or billing.
- Fluency in Urdu or other local languages spoken in Lahore.
- Familiarity with a wide range of dental insurance plans.
What We Offer
- A permanent, full-time position with job security.
- Competitive monthly salary ranging from PKR 70,000 to PKR 90,000.
- Comprehensive benefits package including Health Insurance and Life Insurance.
- A supportive and professional work environment within a well-established dental clinic.
- Opportunities for professional development and growth.
- Convenient onsite work location in Lahore, Pakistan.
