Overview
Director Customer Support A220 Mirabel Jobs in mirabel, Canada at Airbus
Location: mirabel
Lead customer support for A220 operations at Airbus in Mirabel, Quebec. Direct teams to ensure high-quality service and enhance customer satisfaction globally.
As the Director of the A220 Customer Response Center, you will oversee a 24/7 technical support team. Your primary focus will be on enhancing customer relationships and ensuring rapid responses to their needs. This role requires strong leadership in a dynamic environment, cultivating interdepartmental collaboration.
Key Responsibilities:
• Oversee day-to-day operations of the Customer Response team
• Foster excellent relationships with clients at all levels
• Ensure timely and professional resolution to customer inquiries
• Coordinate on-site operational support activities globally
• Provide ongoing training and performance management for team members
Requirements:
• At least 10 years in aircraft technical engineering
• Minimum 10 years in team leadership and management
• Proven experience in customer service and support
• Exceptional communication and interpersonal skills
• Ability to prioritize tasks under pressure
Lead A220 customer support while driving team performance and continuous improvement.
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Title: Director Customer Support A220 Mirabel
Company: Airbus
Location: mirabel, Canada
Category: