Overview
Dispatcher, Customer Service/HelpDesk Jobs in West Monroe, USA at Staffmark
Now hiring Dispatcher
Location:
Monroe, LA
Pay Rate: $12.00 – $15.00 per hour
Shift: Must be available to work any shift, any day
Start your next chapter with Staffmark, where people come first, and every role makes an impact.
Want a Dispatcher job where you’re treated like part of the team, not just part of the process? We’re hiring motivated individuals who keep things moving – and we don’t take that lightly.
Every role makes an impact.
Here’s what it takes to make yours count.
- Previous call center, dispatching, security monitoring, or customer service experience preferred.
- Strong verbal communication and listening skills.
- Ability to remain calm and focused during emergencies.
- Excellent multitasking and computer skills.
- High attention to detail and accuracy in documentation.
More Than Just a Paycheck.Real support. Real benefits. Real opportunity. Here’s the breakdown:
Right in the Mix. Work side by side with a team that appreciates what you do.
Pay That Adds Up. Competitive weekly pay for your time and talent.
Health and Happiness. Medical, dental, vision, and life insurance included.
Everyday Extras. Employee discounts that make life a little easier.
Growth Ahead. Learn, advance, and keep moving forward.
Key Responsibilities
- Monitor incoming alarm signals, including burglary, fire, medical, and environmental alerts.
- Respond promptly to alarm activations by contacting customers, keyholders, and emergency services when required.
- Dispatch police, fire, or medical personnel according to established procedures.
- Answer inbound calls from customers regarding alarm activations, system status, and service requests.
- Accurately document all alarm activity, communications, and dispatch actions in the system.
- Follow strict verification procedures and company protocols for handling alarms and emergencies.
- Maintain confidentiality and professionalism when handling sensitive information.
- Work efficiently in a high-volume call center environment while maintaining accuracy.
- Assist customers with basic troubleshooting and alarm system inquiries when needed.
Solid Support. No Guesswork.
Staffmark was great, and the people at the client location were so helpful.” – Operations Specialist, Staffmark
Join a Team That Works for You
At Staffmark, we’re more than just a staffing company-we’re your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we’ve got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we’ve got your back. Whether you’re looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
Title: Dispatcher, Customer Service/HelpDesk
Company: Staffmark
Location: West Monroe, USA
Category: