Overview
Energy Customer Care Specialist Jobs in Sydney, Canada at MCI
Position: MCI Energy Customer Care Specialist
Become an integral part of MCI as an Energy Customer Care Representative in Sydney, NS. This role combines customer engagement with sales expertise in a vibrant call center!
As a key player in our team, you will drive customer satisfaction through both inbound and outbound sales calls. You will learn to navigate innovative communication technologies and state-of-the-art practices.
Your role emphasizes building relationships and providing solutions that enhance customer experiences. Engaging training prepares you for success, setting the stage for your growth.
Key Responsibilities:
• Facilitate inbound and outbound customer calls
• Investigate and resolve inquiries with accuracy
• Document customer interactions efficiently
• Adhere to operational procedures with professionalism
• Collaborate with team members to enhance service
Requirements:
• Minimum 18 years of age required
• High school diploma or equivalent
• Experience with computers and data-entry tasks
• Proficiency in English required
• Ability to handle customer queries and maintain focus
Use your customer service skills to succeed at MCI while enjoying a positive and productive atmosphere.
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Title: Energy Customer Care Specialist
Company: MCI
Location: Sydney, Canada
Category: