Overview
Front Desk Officer Jobs in Karachi Division, Sindh, Pakistan at Ocean Network Express West Asia
Title: Front Desk Officer
Company: Ocean Network Express West Asia
Location: Karachi Division, Sindh, Pakistan
Reception & Guest Relations
- First Impression: Greet and welcome visitors with a professional and positive attitude, ensuring a high standard of hospitality.
- Visitor Management: Manage guest entry procedures, maintain a meticulous visitor log, and direct inquiries to the relevant departments.
- Communication: Handle incoming calls and emails with efficiency, ensuring smooth internal and external communication.
Gate & Asset Security
- Access Control: Issue and track gate passes for all company assets and inventory moving in or out of the premises.
- Record Keeping: Maintain accurate, up-to-date digital and physical records of all issued gate passes to ensure asset security.
Executive & Administrative Support
- Attendance Support: Monitor staff attendance records, resolve discrepancies, and process overtime or staff claims.
- CEO Calendar Management: Proactively manage and coordinate the CEO’s schedule, including internal briefings and external stakeholder meetings.
- Logistics & Shipments: Manage records for all incoming/outgoing mail and heavy courier shipments; monitor office supply consumption to prevent shortages.
- Emergency Preparedness: Maintain and regularly update a directory of emergency contacts (Hospitals, Police, Utilities, and Building Management).
- Meeting Coordination: Oversee the reservation and preparation of conference and meeting rooms.
What We’re Looking For
Education: Minimum of a Bachelor’s degree.
Experience: 1–3 years of proven experience in a Front Desk, Receptionist, or Office Administration role.
Technical Skills: High proficiency in MS Office (Word, Excel, Email).
Communication: Exceptional verbal and written communication skills.
- Attributes: Professional appearance, customer-service mindset, and the ability to multitask in a fast-paced environment
