Overview
Front of House Host Jobs in Bristol, UK at OCS
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
About the Role
Working Pattern:
Monday to Friday 08:00 – 17:00.
We are looking for a passionate person who can find common ground in any conversation and excel at creative problem solving. You will be part of a dynamic team delivering the Front of House Host role for amika Guest Services.
Key Responsibilities
Key Responsibilities include managing the front‑of‑house operations, handling post, couriers, contractors and visitors, overseeing access and signing‑in procedures. You will also enhance tenants’ experience, manage building social media, create monthly newsletters and participate in event planning and placemaking activities. Collaboration and teamwork are essential.
Core Responsibilities
- Create a welcoming lobby and maintain the reception space.
- Greet and assist visitors with a friendly, professional approach.
- Represent the client with care and professionalism.
- Collaborate with building management to ensure contractors meet standards.
- Report concerns and follow through to resolve them.
- Maintain a proactive, solution‑first attitude.
- Plan and organise events and activations such as pop‑up markets, food stalls, charity drives.
- Share updates on social media about site events.
- Achieve KPIs and SLAs while providing feedback for improvement.
- Ensure a gold standard experience in collaboration with security and site team.
About You
- Customer service experience with a diverse background.
- Exceptional customer care with a proactive approach.
- Positive, energetic, upbeat attitude.
- Well‑presented with a polished professional look.
- Excellent communication skills.
- Can‑do, proactive mindset and collaborative spirit.
- Solution‑oriented with creative thinking.
- Tech‑savvy, comfortable with IT tools.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Title: Front of House Host
Company: OCS
Location: Bristol, UK
Category: