Overview
Front Office Executive Jobs in Valletta, Malta at The Embassy Valletta Hotel
Title: Front Office Executive
Company: The Embassy Valletta Hotel
Location: Valletta, Malta
Company Description
The Embassy Valletta Hotel offers eighty-one elegant rooms and exceptional facilities. Located in the heart of the city, our hotel provides a premium accommodation option for the discerning guests, whether travelling for business or leisure.
Role Description
This is a full-time, on-site role as a Hotel Front Office Executive at The Embassy Valletta Hotel. Your day-to-day tasks will include welcoming guests, assisting with check-ins and check-outs, handling reservations, ensuring a smooth guest experience, and providing exceptional customer service.
Qualifications
- Strong interpersonal skills, with the ability to communicate effectively and professionally
- Previous experience in receptionist duties, preferably in a hotel setting
- Knowledge of reservation systems and processes
- Proficiency in phone etiquette and handling guest inquiries
- Excellent verbal and written communication skills in English
- Ability to multitask and prioritise tasks effectively
- Attention to detail and a strong focus on customer satisfaction
- Experience in the hospitality industry is a plus
- Fluency in additional languages is a plus
Applicants must be already residing in Malta, possess a valid work permit and must be willing to work on shift both during the day and/or night, according to roster.
