Overview
Governmental Service Customer Support, Bilingual Joliette Jobs in Mississauga, Canada at Nordia
Position: Governmental Service Customer Support, Bilingual Joliette )
What we have to offer:
- Hourly wage of $, which includes a bilingual premium.
- Hourly bonus for Saturday work. Your Sundays will be free!
- Fully paid training program.
- Full perks package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
- Work from the comfort of your own home, equipment provided.
Responsibilities
- Answer calls from customers regarding their upgrade to a communicating meter.
- Call customers for follow-ups and to schedule technician appointments.
- Manage complains and claims regarding service delivery professionally thanks to your empathy and commitment to others.
Qualifications
- Bilingual – you will need to interact with French and English‑speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
- Be available to work 5 days up to 40 hours per week:
Monday to Sunday between 8:00 and 8:30pm, Saturday between 9:00am and 5:00pm. - Have a high‑speed internet connection of at least 25
MBPS and a secure, quiet space, within the province of Québec.
- Aptitude and interest in sales: you are skilled in negotiation, dynamic and persevering.
- Ability to work in a computerized setting and to multi‑task.
- High school diploma or equivalent completed.
Training Start Date
Training start date: mid to late June
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Title: Governmental Service Customer Support, Bilingual Joliette
Company: Nordia
Location: Mississauga, Canada
Category: