Overview
Guest Experience Lead Jobs in Singapore, Singapore at Inter Island Group
Title: Guest Experience Lead
Company: Inter Island Group
Location: Singapore, Singapore
Guest Experience Lead – S$3800 (2years leadership experience in well-known or organized restaurant)
Hospitality Executive – S$4600 (with 5years leadership skills in well-known or organized restaurant)
Working days : 5days a week
working pattern : rotating shift
The F&B Specialist is responsible for delivering warm and efficient service by welcoming guests, supporting food and beverage service, and ensuring a pleasant dining experience. The role supports daily outlet operations while maintaining service standards, contributing to overall guest satisfaction.
Job Responsibilities:
- Welcome guests at the entrance and assist in leading them to their tables in a warm and professional manner.
- Present and articulate menu items clearly to guests, responding to basic enquiries and providing recommendations when appropriate.
- Host and engage guests while serving food and beverages, ensuring prompt and attentive service.
- Accurately process food and beverage orders, including operating the cash register and handling transactions.
- Support daily operations through stock replenishment, polishing cutlery, and completion of other assigned duties, and completion of other assigned duties.
- Maintain cleanliness and organization of the dining area in accordance with hygiene and service standards.
- Interact with guests to provide a welcoming and memorable experience, ensuring service expectations are consistently met.
Job Requirement:
- Minimum GCE ‘O’ Levels or equivalent.
- Experience in Food & Beverage service, preferably within a hotel or established dining environment.
- Experience in customer-facing or service roles is preferred.
- Good interpersonal and communication skills.
- Ability to communicate menu information clearly and confidently.
- Basic cash handling and POS system operation skills.
- Ability to work effectively in a fast-paced service environment.
- Basic knowledge of food and beverage service procedures.
- Able to perform shift work, and willing to work during evenings, weekends and public holidays.
- Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.
- Able to work in smoking area restaurant
Registration No: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)
Please send your updated resume by clicking “Apply”.
Only shortlisted candidates will be notified.
