Overview
Guest Services Agent in Hospitality Jobs in Fernie, Canada at Park Place Lodge
Join the hospitality industry as a Guest Services Agent, ensuring a warm welcome for all guests. This role is onsite only, suitable for those with strong communication skills.
We’re looking for a dedicated Guest Services Agent with 7 months to 1 year of experience. You will handle guest registrations, process reservations, and provide valuable information about the hotel and local attractions.
Your role will center on exceptional customer service while managing administrative tasks in a fast-paced hotel environment.
Key Responsibilities:
• Register guests and assign them to rooms
• Manage group arrivals and departures smoothly
• Process and modify room reservations
• Provide information about facilities and local points of interest
• Handle guest check-outs, payment processing, and cash balancing
Requirements:
• High school graduation or equivalent experience
• Minimum 7 months experience in a relevant role
• Excellent oral and written communication skills
• Strong organizational skills and client focus
• Dependability and reliability in all assigned tasks
Deliver exceptional service and attention to detail as a Guest Services Agent in a vibrant hospitality setting.
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Title: Guest Services Agent in Hospitality
Company: Park Place Lodge
Location: Fernie, Canada
Category: