Overview

Guest Services Specialist Jobs in Ottawa, Canada at Primaris REIT

Position: Guest Services Specialist at Primaris REIT
Join Primaris REIT as a Guest Services Specialist at the Place d’Orleans Shopping Centre in Orleans, Ontario. Your passion for exceptional service can shine in this fast-paced role.

In this role, you will be at the forefront of customer interactions and property program support. Successful candidates demonstrate enthusiasm, energy, and effective communication skills. Your duties will include assisting customers with inquiries, managing lost and found items, and facilitating user-friendly guest services.

Key Responsibilities:

• Deliver outstanding service to customers and tenants

• Facilitate the administration of the gift card program

• Oversee lost and found program management

• Provide directions and assistance to visitors

• Answer and manage customer communications via calls and emails

Requirements:

• Completion of Secondary School diploma or equivalent

• Minimum 1 year experience in customer service

• Experience with Microsoft Office is an asset

• First Aid, CPR, and AED certifications preferred

• Knowledge of Health & Safety procedures is beneficial

Become a vital part of enriching customer satisfaction at Primaris REIT.
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Title: Guest Services Specialist

Company: Primaris REIT

Location: Ottawa, Canada

Category:

 

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