Overview
Head of Operations Coaching & Training Business Jobs in Venice, Italy at The Tour Guy
Position: Head of Operations for a Coaching & Training Business
We are The Tour Guy, the leading provider of incredible tours and authentic experiences for all types of English-speaking travelers visiting destinations across Europe and the U.S.A.
Our mission is to help others make more out of life through experiencing destinations, culture, and learning. With loyalty to the customer, we follow the Golden Rule of travel: treat vacations like you want yours treated.
This is a full-time, on-site position based in Venice, Italy.
The ideal candidate is a hyper-organized, sharp, and proactive operations professional who knows Venice inside and out. They are the connective tissue between our guides, suppliers, and travelers—making sure every tour runs smoothly, every partner relationship is strong, and every booking is consolidated efficiently.
With fluency in Italian and English and a natural ability to build relationships, this candidate thrives in a fast-paced environment, takes ownership of their work, and is excited to manage one direct report while reporting into the Director of Operations Europe.
2+ years in tour operations, ground ops, or travel logistics
~2+ years managing relationships with guides, freelancers, or independent contractors
~Fluent in Italian and English (written and spoken)
Excel ( Pivots, v lookups)
Manage and grow relationships with our network of Venice guides, including scheduling, onboarding, and day-to-day communication
You’ll be working with a passionate team dedicated to making travel meaningful.
Title: Head of Operations Coaching & Training Business
Company: The Tour Guy
Location: Venice, Italy
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