Overview
Healthcare Virtual Assistant – RPM / RTM / CCM Jobs in Islamabad, Islāmābād, Pakistan at Edge
Title: Healthcare Virtual Assistant – RPM / RTM / CCM
Company: Edge
Location: Islamabad, Islāmābād, Pakistan
Who We Are
EDGE is building a bridge between Top Global Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. See our values and more on onedge.co.
Role Overview
Our valued partner, is seeking a RPM / RTM / CCM Care Coordinator to support patients with chronic conditions in a remote environment. The ideal candidate will monitor health data, coordinate care plans, engage patients through regular communication, and ensure compliance with program requirements.
This role requires strong English communication skills, meticulous attention to detail, and the ability to work effectively with providers, patients, and care teams. Candidates must possess a relevant healthcare education background and prior experience navigating specialized telehealth and electronic health record tools.
Key Responsibilities
1. Remote Patient Monitoring (RPM)
- Monitor patient-generated health data from connected devices, including blood pressure monitors, glucometers, pulse oximeters, and weight scales.
- Review, analyze, and document vital signs and patient health trends.
- Promptly escalate abnormal readings to healthcare providers according to established protocols.
2. Remote Therapeutic Monitoring (RTM)
- Track patient adherence to prescribed therapy plans and specialized treatment programs.
- Monitor therapy-related data and patient-reported outcomes.
- Conduct regular check-ins with patients to assess treatment progress and identify barriers to adherence, communicating all findings back to providers.
3. Chronic Care Management (CCM)
- Coordinate care for patients managing multiple chronic medical conditions.
- Develop, update, and maintain comprehensive, personalized patient care plans.
- Perform monthly patient outreach and wellness check-ins while educating patients on disease management and preventive care.
Requirements
- Experience & Education: Healthcare education background required (e.g., MBBS, BDS, Nursing, Pharmacy, Physical Therapy, or related clinical fields). Prior experience working in RPM, RTM, or CCM programs is highly preferred.
- US Healthcare Familiarity: Experience communicating directly with patients in a U.S. healthcare setting, alongside familiarity with CMS guidelines, chronic disease management, and telehealth workflows.
- Technical Skills: Proficiency with electronic health record (EHR/EMR) systems and dedicated medical communication platforms, specifically OncoEMR and Doximity.
- Core Competencies: Strong English verbal and written communication skills, active listening, empathy, critical thinking, excellent time management, and a patient-centered approach.
What We Offer
At Edge, we believe our greatest innovation is our people. When you join our globally minded team, you’ll thrive in a supportive, forward-thinking environment where your growth and well-being are our top priorities. We protect your peace of mind by offering a competitive starting base salary of USD 750, comprehensive health and life insurance, and a balanced leave package designed to support you and your family. This includes 14 annual vacation days with leave encashment options, 12 calendar weeks of paid maternity leave, 2 calendar weeks of paid paternity leave, and all mandated public holidays by Pakistani Law. Discover a career where you can truly push boundaries, fully backed by a team that invests in your future and respects your rights.
Our Hiring Process
- Application Review: Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
- Edge Interview: You'll be invited to connect with a representative from Edge to present a detailed and tailored fit to your profile.
- Client Interviews: Successful candidates finish an onboarding & training phase and are placed in client interviews to showcase their skills and align with specific client needs.
- Note: Client interviews for this role are scheduled for June 24, 2026, at 1:45 PM EST, with a tentative start date of July 6, 2026.
- Final Selection: Once a good match is made, you’ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.
Why Choose Edge?
- Be part of a dynamic, global community that values your skills.
- Work on projects that make a real difference in people's lives.
- Enjoy a clear path for career growth and development.
- Be a part of a people-first and talent-centric culture.
Talent Boilerplate
At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you’re worth.
Equal Opportunity Employer Statement
Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.
PS: Don't wait! Start your application on https://talent.onedge.co
