Overview
Hybrid Customer Resolution & Feedback Lead Jobs in Liverpool, UK at Prima Group
Position: Hybrid Customer Resolution & Feedback Lead (9 Months)
Prima Group is looking for a Customer Resolution Officer for a maternity cover role in Liverpool. This position focuses on managing complaints and customer feedback, ensuring responses are timely and effective. You will play a crucial role in analysing customer feedback to drive improvements across services.
The ideal candidate should be committed to excellence in customer service, possess strong analytical skills, and be prepared to work in a hybrid model between home and office. A Level education or equivalent is necessary.
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Title: Hybrid Customer Resolution & Feedback Lead
Company: Prima Group
Location: Liverpool, UK
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