Overview
Hybrid Customer Service Pro — Multi‑Channel Support & Upsell Jobs in Greater London, UK at British Council
Location: Greater London
The British Council is seeking a Customer Service Representative to provide exceptional support across all channels. This role involves handling enquiries, complaints, and transactions while ensuring compliance and data accuracy. Key responsibilities include recommending services during interactions and maintaining accurate records in CRM systems.
Ideal candidates should have experience in customer service, strong computer literacy, and proficiency in English. The position offers a full-time schedule, hybrid working options, and benefits such as 32 days annual leave.
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Title: Hybrid Customer Service Pro — Multi‑Channel Support & Upsell
Company: British Council
Location: Greater London, UK
Category: