Overview
Impactful Customer Resolution Specialist Jobs in London, UK at Marks & Spencer
Marks & Spencer in the United Kingdom is seeking a Customer Resolution Advisor to manage escalated queries with care and clear ownership. You’ll speak with customers by phone, gather information and guide outcomes that protect the customer experience and brand integrity.
In a high-volume, fast-paced team, you’ll collaborate with stores, suppliers and wider business colleagues to investigate issues, provide thoughtful responses and drive first-time resolution where possible.
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Title: Impactful Customer Resolution Specialist
Company: Marks & Spencer
Location: London, UK
Category: