Overview
Jr Customer Service Executive – Customer Service Operations Jobs in Chennai, Tamil Nadu, India at Tata Communications
Title: Jr Customer Service Executive – Customer Service Operations
Company: Tata Communications
Location: Chennai, Tamil Nadu, India
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
- Operational role that works under direct supervision, responsible for circuit design for WAN telecom product and day-to-day customer service operations.
- Customer service
Responsibilities
- Design WAN circuit
- Knowledge on Router, Switches, VLAN, WAN, LAN
- Maintain daily activities and routines.
- Ensure SLA are achieved & work proactively to maintain the same.
- Should have knowledge on IP Basics , CCNA , Networking to understand circuit proposal provided by access design team.
