Overview
Loan Officer Assistant – Remote – Contractor Jobs in Bogota, D.C., Capital District, Colombia at VA WORKS™
Title: Loan Officer Assistant – Remote – Contractor
Company: VA WORKS™
Location: Bogota, D.C., Capital District, Colombia
About The Role
We are seeking a highly organized and detail-oriented Loan Officer Assistant (LOA) to support a growing mortgage team in the U.S. mortgage industry.
This role is ideal for someone who thrives in a fast-paced environment, communicates professionally in English, and enjoys keeping files organized and moving efficiently through the loan process.
Mortgage experience is preferred, but strong administrative experience and willingness to learn are also highly valued.
Responsibilities
- Handle inbound and outbound client calls (leads + existing borrowers)
- Take loan inquiries over the phone accurately and efficiently
- Clearly explain documentation, and next steps to clients
- Maintain consistent follow-up via calls, SMS, and email
- Support the Loan Officer with pipeline management and task tracking and documents collection.
- Provide outstanding customer service throughout the entire process
- Manage multiple files and tasks simultaneously while meeting deadlines
- Communicate professionally via phone, email, and text
- Collect Documents from borrowers
Why Join Us
- USD compensation + Performance-driven bonuses with opportunities for growth
- Remote
- Career Growth
Qualifications
Minimum requirements
- Advanced English communication skills (spoken and written)
- Strong organizational and multitasking abilities
- Detail-oriented and proactive mindset
- Comfortable working in a fast-paced environment
- Ability to prioritize tasks and meet deadlines
- Professional communication skills
- Reliable internet connection and quiet workspace
- Mortgage industry experience
