Overview
Medical Customer Engagement Specialist Jobs in Al Manşūrah, Ad Daqahliyah, Egypt at geexar
Title: Medical Customer Engagement Specialist
Company: geexar
Location: Al Manşūrah, Ad Daqahliyah, Egypt
Role Description:
This full-time on-site role, based in Al Mansurah, is for a Medical Customer Engagement Specialist in the Marketing Department. The role is responsible for driving meaningful customer interactions and supporting marketing initiatives. It requires a dynamic balance between office-based coordination and field activities to ensure effective customer engagement and a strong market presence.
Key Responsibilities:
- Manage and enhance customer engagement across multiple channels (calls, emails, and social media)
- Collaborate with the marketing team to execute campaigns and initiatives
- Work on Customer Relationship Management (CRM) systems and reporting tasks
- Ensure all customer communications and marketing messages are medically accurate
- Analyze customer behavior and provide insights to improve engagement
- Collect and share customer feedback with internal teams
Qualifications:
• Bachelor’s degree in Pharmacy, Veterinary Medicine, Physiotherapy, or a related field
• Minimum of 2 years of relevant experience
• Strong communication and selling skills
• Basic knowledge of marketing principles
• Military service completed or exempted
• Residency in Mansoura is required
• Experience with CRM systems is required.
Work Conditions:
• Location: Mansoura
• Type: Full-time, on-site
• Days Off: 2 days weekly
• Benefits: Comprehensive healthcare through our partnered medical network (for employees & family members)
