Overview
Medical Front Office Specialist Jobs in Los Angeles, CA at House Ear Institute
Are you an experienced medical front office professional looking to join a world-renowned clinic? Do you take pride in providing exceptional customer service and keeping a busy specialty practice running smoothly? If so, House Ear Institute Hearing Health Centers may have your next opportunity!
We are looking for a full-time Front Office Specialist at our Santa Monica/Brentwood location. The ideal candidate will be an organized, detail-oriented communicator with a strong background in customer service – and experience in the hearing healthcare industry is a plus!
Responsibilities:
· Greet and check in/out patients with professionalism and warmth.
· Answer a multi-line phone system, schedule appointments, and accurately enter patient data into EMR software.
· Make outbound calls to existing patients and potential new patients.
· Manage center scheduling system, ensuring appointments are scheduled properly and efficiently.
· Verify insurance, process payments, and communicate patient balances clearly.
· Follow up on unpaid balances and maintain accurate records.
· Support team members to ensure efficient daily operations.
· Perform other related duties as assigned by management.
Qualifications:
· High school diploma or equivalent
· Minimum 2 years of experience in a medical front office required.
· Knowledge of insurance verification, patient collections and benefits.
· Experience in hearing health industry preferred.
· Strong written and verbal communication skills, and proficient computer skills.
· Bilingual candidates encouraged to apply.
Why You’ll Love Working Here:
The House Institute has been a global leader in hearing health since 1943. We value our employees, believe in work-life balance, and pride ourselves on delivering exceptional patient care. This role offers the opportunity for professional growth for motivated team members.
Apply today to join a collaborative, compassionate team dedicated to improving lives through better hearing.
Pay: From $18.50 per hour
Benefits:
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
Application Question(s):
- Do you have experience in the hearing health industry?
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office: 2 years (Preferred)
- Insurance verification: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90025 (Preferred)
Work Location: In person
Title: Medical Front Office Specialist
Company: House Ear Institute
Location: Los Angeles, CA
Category:
