Overview
New York Workers’ Compensation Customer Service Representative/ IME Scheduler Jobs in United States at Resonance CX Partners
Title: New York Workers’ Compensation Customer Service Representative/ IME Scheduler
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Workers' Compensation and Insurance Services
Why Consider This Job Opportunity
- Comprehensive benefits package including medical, dental, and vision coverage for you and your family
- Generous paid time off policy to ensure work-life balance
- 401k plan with company match to help you save for your future
- Opportunity to work in a fast-paced environment with a high-performance culture
- Apple equipment and a media stipend provided for remote workspace
- Chance to make a positive impact in the claims management process
What To Expect (Job Responsibilities)
- Intake and verify new cases, ensuring correct information is entered into the system
- Assign and schedule cases to physicians based on various criteria, including location and availability
- Monitor and track cases to ensure deadlines are met
- Communicate with clients to provide updates on cases and resolve any documentation questions
- Assist with special projects and other duties as assigned based on business needs
What Is Required (Qualifications)
- An Associate's Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Exceptional communication skills with a clear understanding of company business lines
- Ability to apply critical thinking, manage time efficiently, and meet specific deadlines
- Computer literacy and typing skills are essential
How To Stand Out (Preferred Qualifications)
- Experience in a role related to healthcare or insurance claims processing
- Familiarity with medical documentation and case management processes
- Previous experience in client interaction and support
- Strong organizational skills with attention to detail
#WorkersCompensation #InsuranceServices #RemoteWork #CareerOpportunity #ComprehensiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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