Overview
No Experience Needed – International Live Chat Customer Service Jobs in Surakarta, Central Java, Indonesia at TP
Title: No Experience Needed – International Live Chat Customer Service
Company: TP
Location: Surakarta, Central Java, Indonesia
Just graduated? Love helping people? Fluent in English?
This is your moment to shine. You'll be handling overseas customers by using live chats with our Surakarta team!
📍 Placement: Teleperformance Indonesia – Solo Grand Mall, Surakarta (On-site)
What You’ll Do:
- Chat with customers and solve their questions in e-commerce with care.
- Handle basic technical issues (we provide scripts!).
- Escalate important matters when needed.
- Hit performance goals (we’ll help you get there!)
- Be part of an International supportive and high-energy team!
What We’re Looking For:
- Minimum diploma or bachelor's degree in any field (GPA ≥ 2.75).
- Strong English skills (written & spoken, Level B2 Upper Intermediate – C1 Advanced), tested in recruitment.
- Fresh graduates are welcome to apply!
- Willing to work on a shifting schedule, especially night shifts, as we operate following the U.S. business hours.
- Global-minded night owls who thrive in a calm, focused nighttime environment.
- Good problem-solving and multitasking skills.
- Able to type 50+ words per minute is a plus.
- Fast learner, independent, and ready to work.
- Willing to relocate to Surakarta.
- Available to start in May 2026.
What You’ll Get:
- High salary (above Solo UMR).
- Monthly performance incentives & project allowance.
- Shifting & overtime allowances (excluded from the basic package).
- Holiday pay if working on public holidays.
- BPJS Kesehatan & BPJS Ketenagakerjaan.
- Other benefits will be informed during the recruitment process.
P.S.:
- Shortlisted candidates will be contacted directly primarily via e-mail. WhatsApp is for the interview invitation.
- Since each form provided by the respective recruiters will be processed for different projects, please fill out the one that matches the title of the position you applied for on our job portal.
- Since this position will handle customers from the U.S. via live chat, the entire interview process will be conducted in English and online until you are officially accepted.
