Overview
Operations And Customer Service Role Jobs in Singapore at PORTEVER SHIPPING LTD
Title: Operations And Customer Service Role
Company: PORTEVER SHIPPING LTD
Location: Singapore
Role Description
This is a full-time, on-site role for an Operations and Customer Service professional at PORTEVER SHIPPING LTD, located in Singapore. The role includes overseeing daily operational activities, coordinating logistics, managing customer inquiries, and ensuring excellent service delivery. The individual will collaborate closely with various teams to streamline processes, resolve issues, and maintain high levels of customer satisfaction. Additional responsibilities include reporting, data analysis, and contributing to the continuous improvement of operational workflows.
Qualifications
- Proficiency in logistics and supply chain operations management
- Strong customer service and communication skills, both verbal and written
- Problem-solving abilities and attention to detail in handling operational challenges
- Proficiency in documentation, reporting, and data analysis
- Ability to work collaboratively in a team-oriented environment
- Adaptability to fast-paced and dynamic work environments
- Proficiency in relevant software, such as Microsoft Office Suite and logistics platforms, is a plus
- Prior experience in shipping, logistics, or a related field is highly advantageous
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred
