Overview
Operations & Customer Service Coordinator – Shipping & Logistics Jobs in Piraeus, Attiki, Greece at Maestro Shipping & Logistics Co.
Title: Operations & Customer Service Coordinator – Shipping & Logistics
Company: Maestro Shipping & Logistics Co.
Location: Piraeus, Attiki, Greece
About Us
Maestro Shipping & Logistics Co. is a growing freight forwarding and logistics company based in Piraeus, Greece.
We handle international shipments, ocean freight, customs clearance, logistics coordination, and cargo solutions for customers and partners around the world. Our work is fast-moving, detail-oriented, and based on strong communication, responsibility, and personal relationships.
We are now looking for a motivated person to join our team in an Operations & Customer Service role.
About the Role
This position combines daily operations, customer service, communication with shipping lines, agents, suppliers, and customers, as well as follow-up of shipments from booking stage until final delivery.
The ideal candidate does not necessarily need to know everything from day one. What matters most to us is attitude, clear thinking, willingness to learn, attention to detail, and the ability to take responsibility.
This is a role for someone who enjoys solving problems, communicating with people, following up on details, and being part of a team where things move quickly.
Main Responsibilities
The person joining our team will be involved in:
- Supporting always the Team !
- Helping Customers in all their inquiries.
- Coordinating daily Shipment Operations.
- Communicating with Customers, Suppliers, Partners and service providers.
- Following up bookings, shipment status, documents, arrivals, departures, and delivery updates.
- Preparing and checking shipping documents.
- Updating internal systems, files, and shipment records.
- Following up pending issues until they are properly completed.
- Helping maintain smooth communication between all parties involved in each shipment.
What We Are Looking For
We are looking for someone with:
- Perception.
- Practical Thinking.
- Fast Understanding.
- Good communication skills.
- Attention to details.
- Very Good computer skills and Online Systems, CRM, ERP.
- Good command of English, written and spoken.
- Willingness to learn and improve.
- Positive attitude and team spirit.
- Sense of responsibility and ownership.
- Ability to follow up tasks until completion.
- Experience in Transport, Shipping, Logistics, Freight forwarding will be considered an advantage, but it is not the only factor !
What We Offer
- A full-time position in a growing Shipping & Logistics company.
- Practical training and daily involvement in real operations.
- Opportunity to learn Shipping & Logistics business from inside.
- A friendly but professional working environment.
- Room to grow together with the company.
- Direct communication with experienced people in the industry.
- Exposure to international trade, shipping, and global logistics.
Who This Role Is For
This role may be suitable for you if you:
- Mindset of “All for One and One for All” .
- Have a passion for Teamwork !
- Enjoy Communication !
- Thrive in problem solving !
- Like to be Organized !
- Enjoy a working day that is almost never the same !
Application
If you are interested in joining our team, please send us your CV through LinkedIn.
We would be happy to meet people who are motivated, responsible, and ready to learn.
