Overview
Operations Support Agent Jobs in Sherbrooke, Canada at Desjardins
Position: Desjardins Operations Support Agent Role
Become a vital part of Desjardins as an Operations Support Agent, working full-time on-site to handle operational transactions and improve member satisfaction. Manage data, reports, and ensure compliance effectively.
This role involves a variety of tasks linked to caisse operations. You will process transaction requests, follow up with members, and maintain data security within all operational frameworks. Your interpersonal skills will contribute significantly to supporting clients and ensuring timely service delivery.
Key Responsibilities:
• Process vouchers, reconciliations, and transaction requests
• Validate and manage data entries in the operational system
• Liaise effectively with Desjardins service components
• Produce and file requested documents per established regulations
• Handle calls, providing suitable solutions to member inquiries
Requirements:
• High school diploma required in related field
• Minimum two years of relevant experience
• Strong knowledge of French is essential
• Understanding of caisse member products and services
• Awareness of internal controls and security measures
Utilize your skills in operations and customer care to thrive at Desjardins!
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Title: Operations Support Agent
Company: Desjardins
Location: Sherbrooke, Canada
Category: