Overview

Part-time Member Services Specialist Jobs in Chicago, IL at National Police Federal Credit Union

Title: Part-time Member Services Specialist

Company: National Police Federal Credit Union

Location: Chicago, IL

As a Part-time Member Services Specialist, you will assist members and potential members in a branch environment with all their financial needs.

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Key Responsibilities include:

 

·        Welcome members and provide routine information concerning our products and services in a professional manner.

·        Balance a cash drawer, vault, and related instruments as necessary.

·        Be well versed in discussing financial decisions to determine how to meet the needs of the member within appropriate guidelines.

·        Keep abreast of new and existing credit union products, services, processes, and procedures.

·        Assure that policies and procedures are followed, required reports are prepared and appropriate records are maintained and routed properly.

 

Qualifications:

·        Outgoing personality along with strong communication skills.

·        Possess the ability to multitask and handle day-to-day responsibilities and interaction with members and other departments with diplomacy and tact.

·        Minimum of two years’ experience in customer service (financial services experience preferred).

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