Overview
Patient Care Coordinator Jobs in United States at RemoteHunter
Title: Patient Care Coordinator
Company: RemoteHunter
Location: United States
1. About Our Client:
The organization operates in the healthcare technology and managed care industry, focusing on improving health outcomes by connecting individuals with care services, pharmacy benefits, data, and resources. It addresses challenges in health optimization by delivering quality care through established case management programs that support enrolled patients. The organization serves a large population with an emphasis on inclusion, and provides career development opportunities.
2. About the Opportunity:
The Patient Care Coordinator role is responsible for supporting ambulatory case management by assisting in the coordination of healthcare services for a managed care population. This position facilitates communication and resource management to ensure quality, cost-effective care, playing a key role in the delivery of patient-centered support.
3. Responsibilities:
• Provide administrative support to ambulatory case management (ACM) nursing staff
• Enter data related to patient admissions and discharges for ACM programs
• Create, maintain, and process system reports as required
• Organize and maintain filing systems including retrieval and purging
• Serve as initial contact and resource for all ACM programs
• Assist with discharge planning coordination under ACM nurse direction
• Communicate with members, families, or caregivers as directed
• Maintain confidentiality of member information and organizational business
• Assist with referrals to appropriate health plans and disease management programs
• Act as a resource for department and inter-departmental staff and healthcare teams
• Represent the organization professionally
• Comply with all organizational policies and procedures
• Perform additional tasks assigned by ACM nurses, supervisors, and managers
4. Requirements:
• High School Diploma or GED, or equivalent work experience
• Minimum 18 years of age
• At least 2 years of customer service experience, including managing lengthy phone interactions
• Proficiency with Windows-based programs such as Microsoft Word, Excel, Outlook, and Teams
• Ability to work full-time Monday through Friday with flexible 8-hour shifts within 7:30 am to 5:00 pm PST; occasional overtime may be required
• Preferred: 2+ years in medical back office or healthcare field
• Preferred: Knowledge of managed care, medical terminology, third-party payers, regulatory requirements, and government programs
• Ability to maintain confidentiality and secure sensitive documents while telecommuting
• Dedicated, private work area with high-speed internet approved by the organization
• Strong communication, critical thinking, collaboration, and multitasking skills
5. Pay Range and Compensation Package:
• Hourly pay ranges from $18.00 to $32.00 based on full-time employment
• Compensation depends on factors such as local labor market, education, experience, and certifications
• Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility
6. Benefits & Perks:
• 401(k) contribution
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
