Overview
Real Estate-Customer Service Specialist Jobs in Cairo, Egypt at TBK Developments
Title: Real Estate-Customer Service Specialist
Company: TBK Developments
Location: Cairo, Egypt
Key Responsibilities:
1- Handle customer inquiries & complaints professionally.
2- Prepare and manage contracts with accuracy.
3- Follow up on project updates, payments, and delivery schedules.
4- Maintain strong client relationships through after-sales support.
5- Update and manage customer records on CRM systems.
6- Coordinate with internal departments to ensure smooth issue resolution.
7- Prepare periodic customer service reports.
8- Resolve customer concerns efficiently and ensure satisfaction.
Requirements:
1- 3–5 years of Customer Service experience in the Real Estate industry.
2- Excellent communication, presentation & problem-solving skills.
3- Very good command of English.
4- Strong knowledge of CRM systems, Microsoft Office & Excel.
5- Customer-focused with a professional attitude and appearance.
6- Proactive, self-confident, and detail-oriented.
