Overview
Receptionist Jobs in Greater Milan Metropolitan Area at Glamore Group
Title: Receptionist
Company: Glamore Group
Location: Greater Milan Metropolitan Area
For the 5* hotel The Glamore Milano Duomo, we are looking for a Receptionist; as a Front Office Agent at The Glamore Mlano Duomo you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide.
Primary Responsibilities Include:
- Friendly and efficient check in and check out of the highest standard;
- Answering all guest enquiries;
- Providing information about the hotel and the local area to our guests;
- Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors.
Requirements:
- The ideal candidate has a higher degree, preferably in Tourism, Hospitality Management or Business Administration;
- She/he has developed at least 3 years of experience as Receptionist/Front Office Agent in Five-Star Hotels;
- Very good command of English and Italian (spoken and written);
- General knowledge of hotel departments;
- Warm, genuine and approachable character;
- Previous face-to-face customer service experience;
- The care to deliver truly memorable experiences for our guests:
- Knowledge of Opera Cloud PMS will be considered a plus:
- Able to work a flexible schedule, including weekends and holidays:
It's mandatory that the applicants must have eligibility to work in Italy.
What We Offer:
- Fixed term or temporary contract depending on the level of experience;
- Full time job;
- Annual gross income: from 24.000 to 28.000 €
