Overview
Receptionist – FEMALE – Pakistan Jobs in Islamabad, Islāmābād, Pakistan at Levante Holding
Title: Receptionist – FEMALE – Pakistan
Company: Levante Holding
Location: Islamabad, Islāmābād, Pakistan
Job Summary
We are seeking a professional and customer-focused Receptionist / Call Center Executive to manage front-desk operations and handle inbound and outbound calls for a real estate company in PAKISTAN. The ideal candidate will be the first point of contact for clients, ensuring excellent customer service and smooth communication.
Job location: Islamabad, Pakistan
Key Responsibilities
Reception / Front Desk
- Greet clients and visitors in a professional and courteous manner
- Manage the reception area and ensure a welcoming environment
- Handle incoming calls and direct them to the appropriate departments
- Maintain visitor logs and coordinate with internal teams
Call Center / Customer Support
- Answer inbound calls and respond to client inquiries regarding properties, services, and appointments
- Make outbound calls to follow up on leads, inquiries, and client feedback
- Register and update client details in the CRM system
- Schedule site visits and coordinate appointments with sales agents
- Handle basic complaints and escalate issues when required
Administrative Support
- Maintain accurate records of calls, inquiries, and client interactions
- Support the sales and leasing team with documentation and follow-ups
- Assist with daily administrative and coordination tasks
Requirements
Requirements & Qualifications
- Diploma or Bachelor’s degree (preferred)
- 1–3 years of experience in reception or call center roles (real estate experience is an advantage)
- Excellent communication skills.
- Strong interpersonal and customer-service skills
- Basic computer knowledge (MS Office, CRM systems)
- Professional appearance and positive attitude
