Overview

REMOTE CUSTOMER SERVICE Jobs in United States at Mosaic Talent Consulting

Title: REMOTE CUSTOMER SERVICE

Company: Mosaic Talent Consulting

Location: United States

Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers.

Employer Industry: Non-Profit Fundraising

Why Consider This Job Opportunity

  • Salary up to $17.99/hr after background check
  • Opportunity to make a meaningful impact by connecting donors with important causes
  • Work remotely from anywhere in the U.S. (with certain exclusions)
  • Supportive environment focused on empathy and collaboration
  • Chance to share inspiring success stories and enhance donor engagement

What To Expect (Job Responsibilities)

  • Serve as the primary point of contact for inbound calls from donors
  • Share success stories that illustrate the impact of donations
  • Process donations securely while ensuring a positive donor experience
  • Provide exceptional customer service with warmth and empathy
  • Maintain meticulous attention to detail during all interactions

What Is Required (Qualifications)

  • High School Diploma or GED
  • Previous experience in a call center or high-touch service environment
  • Strong skills in empathy and active listening
  • Proficient with Windows 11 PC and capable of using a professional USB headset
  • Access to a dedicated, quiet, and professional remote workspace

How To Stand Out (Preferred Qualifications)

  • Experience in non-profit fundraising or donor relations
  • Familiarity with donation processing systems or software
  • Strong multitasking abilities in a fast-paced environment

#NonProfit #CustomerService #RemoteWork #Empathy #Fundraising

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#MosaicTalentConsulting

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