Overview
REMOTE Customer Service Team Manager Jobs in United States at RemoteHunter
Title: REMOTE Customer Service Team Manager
Company: RemoteHunter
Location: United States
1. About Our Client:
AO Globe Life has provided supplemental benefits to working families in the United States for over 70 years. The organization partners with unions, credit unions, and veteran organizations to address gaps in employee benefits. It operates as a remote-first company focused on delivering service and supporting leadership development within its workforce.
2. About the Opportunity:
The REMOTE Customer Service Team Manager will lead and develop a high-performing remote team focused on connecting with individuals interested in benefit programs. This role is responsible for guiding clients through benefit options and supporting enrollment, while fostering team performance, mentoring members, and promoting a culture of accountability and growth.
3. Responsibilities:
• Connect with individuals who have expressed interest in benefit programs
• Schedule and conduct virtual consultations via Zoom
• Guide clients through benefit options and support enrollment
• Maintain accurate digital records and follow-ups
• Recruit, mentor, and support team members
• Set performance expectations and track progress
• Lead team meetings, coaching sessions, and development calls
• Promote a culture of accountability and growth
4. Requirements:
• Authorized to work in the United States
• Reliable internet connection
• Windows-based computer with webcam
• Experience in leadership, management, or client-facing roles
• Strong communication and organizational skills
• Comfortable working remotely and using digital tools
• Motivated to lead, develop others, and drive results
5. Pay Range and Compensation Package:
• Weekly pay via direct deposit
• Performance bonuses and advancement opportunities
6. Benefits & Perks:
• 100% remote work environment
• Flexible scheduling
• Warm leads provided — no cold calling or prospecting
• Training and leadership development support
• Collaborative, growth-focused team culture
7. Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
