Overview
Rogers Foods Customer Service Specialist Jobs in Chilliwack, Canada at ROGERS FOODS Ltd
Become a Customer Service Specialist at Rogers Foods, where you will engage directly with customers about their orders and delivery schedules. This role is essential for providing administrative support to the Sales Team in a hands-on office environment.
As a vital member of the customer service team, you will need to exhibit excellent communication and organizational skills. Responsibilities include processing customer orders efficiently and collaborating across departments to ensure customer satisfaction. Your attention to detail and teamwork ability will be crucial in handling inquiries and order changes effectively.
Key Responsibilities:
• Accurately process customer orders using Microsoft Dynamics (D365)
• Manage changes and updates to customer orders efficiently
• Respond promptly to customer phone and email inquiries
• Coordinate with shipping and warehouse teams to resolve issues
• Assist with invoicing and customer account reconciliation
Requirements:
• Post-secondary training in business administration
• Proven skills in Microsoft Dynamics and Microsoft programs
• Strong interpersonal skills for teamwork
• Excellent attention to detail in communication
• Self-motivated with effective time management skills
Leverage your customer service expertise to support the Rogers Foods Sales Team with satisfaction-focused solutions.
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Title: Rogers Foods Customer Service Specialist
Company: ROGERS FOODS Ltd
Location: Chilliwack, Canada
Category: