Overview
Sales & Payment Consultant – Duty Free Jobs in Salalah, Dhofar Governorate, Oman at ATU Duty Free – Salalah
Title: Sales & Payment Consultant – Duty Free
Company: ATU Duty Free – Salalah
Location: Salalah, Dhofar Governorate, Oman
Job Vacancy: Sales & Payment Consultant
Location: Salalah International Airport, Oman
Company: ATU Duty Free
About Us
Founded in 2000 through a strategic partnership between TAV Airports Holding and Unifree Duty Free/Gebr. Heinemann, ATU Duty Free brings together the strengths of airport ownership, retail innovation, and global distribution. This distinctive model has driven our growth from a modest 80 sq. store to a global leader in travel retail. Today, ATU operates 110 stores across 21 airports in seven countries, welcoming over 100 million customers each year. Headquartered in Istanbul, we proudly employ more than 1,600 team members worldwide.
About the Role
We are looking for Sales & Payment Consultants to join our Store Operations team in Salalah, Oman. Reporting to the Deputy Team Leader and Team Leader, this role is essential to delivering ATU’s signature customer experience. Ideal candidates are friendly, reliable, and take pride in providing excellent service with a positive, customer-first attitude.
This is a unique opportunity to work in a vibrant international retail environment, welcoming travelers from around the world.
As part of this role, Sales & Cashier Assistants will be working across a diverse range of product categories including perfumes and cosmetics, fashion accessories, chocolates and confectionaries, toys, local souvenirs, as well as tobacco and liquor. We encourage applicants to ensure they are comfortable engaging with all product types, as this is essential to delivering consistent service and maintaining our high retail standards.
Key Responsibilities
- Deliver high levels of customer satisfaction through ATU Style service
- Represent the company with a professional, presentable, and customer-focused attitude
- Welcome and assist customers, assess their needs, and provide product information
- Stay informed about product offerings, promotions, and available options
- Achieve department sales goals (monthly, quarterly, yearly)
- Go the extra mile to drive sales and enhance the customer experience
- Maintain a clean, organized store aligned with brand standards
- Handle customer concerns and complaints professionally
- Collaborate with team members to ensure consistent service quality
- Build trust-based relationships to encourage repeat business
- Process sales transactions using the POS system accurately
- Comply with inventory control procedures and support stock monitoring
- Suggest improvements to boost sales, including marketing and merchandising ideas
- Inform customers of ongoing promotions and special deals
- Attend training sessions to stay updated on products and sales techniques
- Perform additional tasks as assigned based on operational needs
Requirements
- Previous experience in retail, sales, or cashiering preferred
- Strong communication skills and a friendly, approachable manner
- Ability to work in a fast-paced, multicultural environment
- Basic proficiency in English (additional languages are a plus)
- Willingness to work flexible shifts, including weekends and holidays
- Reside in Oman
What We Offer
- Competitive salary and benefits
- Training and development opportunities
- A vibrant, international work culture
- Career growth within a global retail leader
To apply, please send your CV and a brief cover letter to [email protected] with the subject line: Sales & Payment Consultant – Salalah
*Please note, if you do not hear back from us within two weeks of submitting your application, please consider your application unsuccessful for this role*
