Overview
Senior Customer Service Specialist Jobs in Taiwan Province, China at Abbott
Title: Senior Customer Service Specialist
Company: Abbott
Location: Taiwan Province, China
Main Responsibilities :
- Order & Shipment Management：Manage orders from direct customers and distributors, coordinate daily shipments, and monitor shipment achievement KPI.
- Customs & Licensing Documentation：Support customs documentation preparation, product license verification, COO and invoice checking, and communication with customs brokers.
- Inventory Reporting：Prepare monthly ending inventory reports and provide 12‑month sales and inventory data for product analysis.
- Master Data & Product Setup：Maintain product information to support accurate quotation and special order preparation for the Sales team.
- Compliance & Regular Reporting：Submit monthly price survey reports, bi‑monthly EPA environmental filings, and annual TP updates as required.
- Cross‑Functional Support：Collaborate with Sales, RA, Finance, and external logistics partners to provide timely data and operational support, and Handle tasks assigned by supervisors or other departments as needed.
Skills & Experience Required :*
- College or above graduated.
- A minimum of 3 years of working experience in customer support, logistic management, distribution, or related field.
