Overview
Service Writer Jobs in Edmonton, Canada at Brandt Group of Companies
Position: Service Writer Role
Elevate your career with Brandt as a Service Writer in Edmonton, specializing in customer service and work order management. Provide vital support to customers and service technicians daily.
In this role, you will be the key point of contact for customer inquiries, ensuring clear and helpful communication. Manage work orders from inception to closure while maintaining accuracy in billing and operational records. Your contributions will directly impact customer satisfaction and operational efficiency.
Key Responsibilities:
• Manage customer inquiries to foster positive experiences
• Open and manage work orders until completion
• Post accurate time tracking for labor records
• Keep the Service Department files and library organized
• Handle warranty claims and order supplies as necessary
Requirements:
• Understanding of office practices and basic accounting
• Proficient in using Microsoft Office Suite
• Strong multitasking and organizational skills
• Commitment to high-quality customer service
• Basic knowledge of mechanical terminology preferred
Support Brandt’s service team with your skills in Edmonton as a dedicated Service Writer.
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Title: Service Writer
Company: Brandt Group of Companies
Location: Edmonton, Canada
Category: