Overview
Sonesta Front Desk Supervisor Jobs in Toronto, Canada at Sonesta International Hotels
Position: Sonesta Front Desk Supervisor Role
Elevate guest experiences with Sonesta as a Front Desk Supervisor. Focus on training, scheduling, and ensuring superior service standards while leading the front desk team.
As a Front Desk Supervisor, you will lead the front desk operations at Sonesta, ensuring top-notch guest service aligned with the Sonesta G.U.E.S.T. standards. You’ll train and supervise staff, manage reservation strategies, and handle accounting functions. This role is crucial for maintaining guest satisfaction and operational efficiency.
Key Responsibilities:
• Deliver exceptional service to all guests
• Train staff on front desk operations and safety
• Oversee cash and credit transactions securely
• Manage room reservations and revenue strategies
• Communicate special requests and issues to management
Requirements:
• High School diploma required; two years hotel experience preferred
• Fluent in English; additional languages advantageous
• Proficient in Microsoft Office and Opera systems
• Strong communication, problem-solving, and organizational skills
• Ability to lift items up to 50 pounds and stand for long periods
Bring your customer service passion and leadership to enhance guest experiences at Sonesta!
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Title: Sonesta Front Desk Supervisor
Company: Sonesta International Hotels
Location: Toronto, Canada
Category: