Overview
Sr Customer Service Executive – Hybrid Network Services Service Delivery Jobs in Chennai, Tamil Nadu, India at Tata Communications
Title: Sr Customer Service Executive – Hybrid Network Services Service Delivery
Company: Tata Communications
Location: Chennai, Tamil Nadu, India
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Responsible for all operations requests with respect to design completion. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
Responsibilities
Ensure assigned task completion for Enterprise/Wholesale customers with clean outcome within the SLAs.
Assist team to focus on meeting 100% KPI's by facilitating through training sessions whenever needed
Identify and deploy Continuous Service Improvement.
Spearhead complex designs by facilitating team with sessions on topics DWDM, SD WAN and Ongoing latest migration platforms
