Overview

Store Supervisor Jobs in Selangor, Malaysia at Frencken

Title: Store Supervisor

Company: Frencken

Location: Selangor, Malaysia

Job Description:

1. Ensure On-Time Delivery to International / local Customers

  • Overseas/local customers have strict delivery schedules and contractual commitments.
  • An experienced supervisor can effectively coordinate picking, packing, documentation, and shipment schedules to minimize delays and maintain customer satisfaction.

2. Improve Export Compliance and Documentation Accuracy

  • International shipments as well as local shipments require accurate export documentation, including packing lists, commercial invoices, certificates of origin, and customs-related documents.
  • Experienced supervision reduces the risk of customs delays/discrepancies , shipment holds, penalties, and additional unnecessary freight costs resulting from documentation errors that might occurs.

3. Enhance Inventory and Shipment Accuracy

  • Incorrect shipments can lead to customer complaints, product returns, expedited replacement costs, and above all company reputational damage.
  • A knowledgeable supervisor can implement robust verification processes to ensure correct products, quantities, labeling, and packaging before dispatch.

4. Strengthen FG store Operations and Team Management

  • Supervising daily warehouse activities requires efficient leadership in manpower planning, task allocation, performance monitoring, and problem resolution.
  • An experienced supervisor can improve workforce productivity and ensure adherence to standard operating procedures.

5. Reduce Logistics Costs and Operational Risks

  • Effective shipment planning helps optimize container utilization, freight scheduling, and FG store resources.
  • Experienced oversight minimizes risks such as shipment damage, stock discrepancies, detention charges, and unnecessary extra emergency freight expenses.

6. Support Business Growth and Customer Expectations

  • As export volume increases, operational complexity grows.
  • An experienced supervisor can manage higher shipment output volumes while maintaining service quality and supporting the company's overall growth objectives.

7. Drive Continuous Improvement

  • Experienced supervisors can identify process inefficiencies, implement corrective actions, and lead continuous improvement initiatives to enhance FG store and shipping performance.

Job Requirements:

8.Education & Qualification

  • Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Warehouse Management, Business Administration, or a related discipline.
  • Relevant professional certifications in Logistics, Warehouse Management, or Supply Chain Management will be an added advantage.

9.Experience

  • Minimum 5 years of experience in warehouse, finished goods store, logistics, or shipping operations.
  • At least 2 years of supervisory experience managing warehouse/store personnel.
  • Experience in export and import shipment coordination, preferably within a manufacturing environment.
  • Familiarity with international shipping requirements, customs procedures, and export documentation.

10.Technical Knowledge

  • Strong knowledge of warehouse management, inventory control, and finished goods handling.
  • Good understanding of export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, and shipping documentation requirements.
  • Knowledge of inventory management systems (ERP/SAP/WMS) and Microsoft Office applications.
  • Understanding of logistics planning, freight coordination, and transportation management.

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