Overview
Team Leader Activate Jobs in Coquitlam, Canada at Activate Games
Position: Team Leader for Activate
Elevate customer experiences as a Team Leader at Activate’s Coquitlam location. Guide the team, manage operations, and ensure each interaction is exceptional in this full-time role.
In this permanent position, you will empower Game Facilitators and create an engaging atmosphere for customers. Reporting to the Store Leader, you will address escalated customer concerns, oversee operational efficiency, and maintain the excitement of every game experience. Your positive mindset is key to keeping the team motivated and ready for challenges ahead.
Key Responsibilities:
• Address customer inquiries via phone and email
• Perform daily cash-outs and payment processing
• Resolve customer complaints and escalate when needed
• Train and mentor new employees effectively
• Maintain and assess inventory and equipment needs
Requirements:
• 1–2 years’ experience in a similar role
• Ability to work varied shifts, including nights
• Proficiency in MS Office and other software
• Strong customer relations skills
• Experience managing teams of 10+ preferred
Lead an enthusiastic team and enhance customer interactions at Activate in Coquitlam.
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Title: Team Leader Activate
Company: Activate Games
Location: Coquitlam, Canada
Category: