Overview
Temporary Bilingual Customer Service at WSIB Jobs in Kingston, Canada at Workplace Safety and Insurance Board (WSIB)
Position: Temporary Bilingual Customer Service Role at WSIB
Elevate your customer service career at the WSIB as a Bilingual Customer Service Representative, paid $35.20 per hour. This temporary opportunity allows you to utilize your French and English language skills.
As a Customer Service Representative, you will handle inquiries about claims and health care benefits.
Your role includes both phone and online communication with stakeholders, focusing on delivering exceptional customer service. You’ll work toward resolving issues on the first contact or direct complex matters appropriately, helping individuals navigate their recovery.
Key Responsibilities:
• Respond to inquiries from various stakeholders
• Address crisis calls with appropriate protocols
• Assist users with online claim-related inquiries
• Gather necessary information for internal evaluations
• Access WSIB systems for updates and information
Requirements:
• Completion of high school and relevant certifications
• At least 1.5 years of customer service experience
• Bilingual in French and English
• Excellent communication abilities
• Capacity to manage sensitive information
Apply your bilingual expertise to the WSIB and make a positive impact today.
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Title: Temporary Bilingual Customer Service at WSIB
Company: Workplace Safety and Insurance Board (WSIB)
Location: Kingston, Canada
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