Overview
Top Call Centers hiring for Customer Service Associate. Jobs in Quezon City, National Capital Region, Philippines at Recruitify_HR
Title: Top Call Centers hiring for Customer Service Associate.
Company: Recruitify_HR
Location: Quezon City, National Capital Region, Philippines
Description
- Assist customers via phone, email, and chat with inquiries and issues.
- Provide accurate product and service information to customers.
- Resolve customer complaints in a timely and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Identify and escalate complex issues to appropriate teams.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to multitask in a fast-paced environment.
- Qualities and Traits: Empathetic and patient with a customer-oriented mindset.
