Overview
Top Call Centers hiring for Customer Service Associate. Jobs in Mandaluyong, National Capital Region, Philippines at Recruitify_HR
Title: Top Call Centers hiring for Customer Service Associate.
Company: Recruitify_HR
Location: Mandaluyong, National Capital Region, Philippines
Description
- Respond to customer inquiries and provide accurate information regarding products and services.
- Handle customer complaints and resolve issues in a timely manner.
- Maintain customer records by updating account information as necessary.
- Collaborate with team members to improve customer service processes.
- Provide feedback and suggestions to management regarding customer service enhancements.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
- Experience Level: 3-5 years of experience in a customer service role.
- Skills and Competencies: Excellent verbal and written communication skills.
- Skills and Competencies: Strong problem-solving skills and ability to work under pressure.
- Qualities and Traits: Customer-oriented attitude with a commitment to providing high-quality service.
