Overview
Training Operations Executive Jobs in Kelana Jaya, Malaysia at Symphony Digest
Title: Training Operations Executive
Company: Symphony Digest
Location: Kelana Jaya, Malaysia
Company Description
Symphony Digest is a leading training provider for professionals, offering a wide range of programmes in areas such as finance, corporate finance, management skills, legal, accounting, tax, marketing, and soft skills. Renowned for blending technical knowledge with real-life case studies, Symphony creates engaging and impactful learning experiences. We are a SIDC-approved CPE training provider, FIMM-approved CPD provider, HRD Corp registered training provider, and Ministry of Finance-registered trainer, trusted by government agencies, public listed companies, financial institutions, and corporate groups.
Through our proprietary e-Learning platform, Doshu, we also provide on-demand learning solutions alongside physical and live webinar training programmes.
Role Description
This is a full-time, on-site position located in Kelana Jaya. As a Training Operations Executive, you will support the smooth execution of training programmes conducted by both internal and external trainers. You will coordinate with clients, trainers, participants, and venues to ensure high-quality programme delivery and excellent customer service.
Key responsibilities include managing training operations and administration, ensuring compliance with SIDC, FIMM, and HRD Corp requirements, providing support for Doshu users and training participants, coordinating training logistics and materials, assisting in the development of training directories, sourcing suitable trainers, and supporting the Group’s overall operations when required.
Requirements
- Bachelor’s degree in any field
- Must be punctual and responsible
- Able to commute to the office in Kelana Jaya on a daily basis
- Strong attention to detail
- Patient and professional when dealing with clients, trainers, and participants
- Good time management and organisational skills
- Ability to multitask and work in a fast-paced environment
- Demonstrated analytical and problem-solving skills
- Proficiency in Microsoft Office, Google Workspace, Zoom, Microsoft Teams, and Webex
- Ability to work independently and collaboratively within a dynamic team environment
