Overview
Travel Advisor (B2 English) Jobs in New Cairo, Cairo, Egypt at iQor
Title: Travel Advisor (B2 English)
Company: iQor
Location: New Cairo, Cairo, Egypt
Company Description
iQor is a global customer experience business process outsourcing (CXBPO) partner that supports leading brands with intelligent, data-driven service solutions. With 45,000 employees across 11 countries, the company combines three decades of CX expertise with AI-enabled technologies to enhance every stage of the customer lifecycle. Through its CXBPO, Growth as a Service, and infinityAiQ offerings, iQor delivers scalable support that drives acquisition, engagement, and retention. The organization emphasizes a people-first culture, measurable performance, and continuous innovation. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX, iQor offers opportunities to grow within a dynamic, global organization.
Role Description
As an English Customer Service Representative, you will be the first point of contact for customers and will play a key role in supporting them throughout their travel journey. Your main responsibility will be to handle customer inquiries professionally, provide accurate information, resolve issues efficiently, and ensure every interaction reflects a high standard of service. You will assist customers with travel-related requests, booking support, account inquiries, and service updates while maintaining a positive and solution-oriented approach.
Requirements:
- Fluent English (B2/C1)
- Graduates only
- Strong communication and customer service skills
- Customer service experience is a plus
What We Offer:
- Competitive salary package
- Medical & Social Insurance
- Transportation provided
- Paid training
- Career growth and development opportunities
- Supportive and dynamic work environment
