Overview
Travel Consultant ERM at BCD Jobs in Quebec City, Canada at ApplyMint
Position: Travel Consultant ERM at BCD Travel
Location: Quebec City
Enhance client experiences as a Travel Consultant, ERM with BCD Travel from anywhere in the Netherlands, Finland, or the UK. Deliver exceptional travel consultations and manage client arrangements proactively.
This full-time role is designed for professionals with experience in ERM or marine travel. You will manage requests through various channels and be a crucial point of contact for business customers. Responsibilities include handling travel details and up-selling, ensuring that clients receive the highest level of service and satisfaction.
Key Responsibilities:
• Search and confirm customer travel reservations efficiently
• Manage crew movements and handle disruptions skillfully
• Share vital industry information, including fares and penalties
• Respond promptly to customer inquiries with full attention
• Collaborate and assist team members across functions
Requirements:
• Proven experience in marine or offshore travel
• Expertise in managing crew movements and disruption handling
• Strong attention to detail in high-pressure situations
• Familiarity with GDS Amadeus and travel industry standards
• Excellent English communication skills, both verbal and written
Provide high-level customer care and effective travel solutions as a Travel Consultant, ERM with BCD Travel.
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Title: Travel Consultant ERM at BCD
Company: ApplyMint
Location: Quebec City, Canada
Category: