Overview
Westerner – Ticketing & Scanning Attendant Jobs in Red Deer, Canada at Westerner Park
Position: Westerner Days – Ticketing & Scanning Attendant )
Overview
The Ticketing & Scanning Attendant plays an important role in delivering a smooth, efficient, and welcoming guest experience during Westerner Days, July 15-19, 2026. Reporting to the Tickets Alberta Manager, the position is responsible for scanning tickets and credentials at admission entry points, supporting RAD (Ride All Day) redemption operations, and assisting guests with ticketing inquiries.
Key Areas of Responsibility
- Scan digital and physical tickets using handheld scanning devices at designated admission entry points.
- Verify ticket validity, credentials, and admission eligibility while assisting guests with entry or scanning concerns.
- Support RAD redemption operations by validating eligible tickets and assisting guests through the redemption process.
- Provide friendly, professional customer service while offering directions, event information, and general guest assistance.
- Maintain efficient guest flow and assist with queue and line management during high‑traffic periods.
- Adapt to changing assignments and support multiple admissions and redemption locations as operational needs evolve.
- Escalate invalid tickets, technical issues, guest concerns, or operational challenges to supervisors in a timely manner.
- Handle scanning equipment and admission materials responsibly and report equipment malfunctions or technical issues promptly.
- Support the successful delivery of Westerner Days by contributing to a safe, organized, and positive guest experience.
What You’ll Bring
- High school diploma or equivalent (completed or in progress) preferred.
- Previous customer service, admissions, or event experience considered an asset.
- Strong customer service, communication, and interpersonal skills.
- Ability to work effectively in a fast‑paced, high‑traffic event environment.
- Comfortable using technology, including handheld scanning devices and ticketing systems.
- Flexible, adaptable, and able to pivot between assignments and operational needs as required.
- Reliable, punctual, and able to work collaboratively within a team setting.
- Ability to remain calm and professional when addressing guest concerns or operational challenges.
- Ability to stand and walk for extended periods and work outdoors in varying weather conditions.
- Availability to work all required shifts during Westerner Days from July
15-19,2026, including days, evenings, weekends, and extended hours based on operational needs.
Why Join
- Opportunity to be part of one of Central Alberta’s largest community events and help create memorable experiences for thousands of guests.
- Gain valuable hands‑on experience in a fast‑paced, team‑oriented environment.
- See the lifecycle of an event and how collaboration can yield a valuable experience for everyone.
- Connect with the community and be part of the excitement of Westerner Days at Westerner Park.
Employment Information
Temporary position from July
14 to July
19,2026.
Work hours:
flexible, including days, afternoons, and evenings. Compensation: $15.00 per hour. Overtime eligible:
Yes. Affiliation:
Member of the Westerner Employees Association.
Westerner Park welcomes all applicants for this position.
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Title: Westerner – Ticketing & Scanning Attendant
Company: Westerner Park
Location: Red Deer, Canada
Category: